Wellbeing4


Many families may find it tough going back into Alert Level 4. It can be challenging having children at home, being cut off from family and friends, trying to making ends meet and have high-stress levels.

For people with disabilities or autism and their support people, the Explore 0800 000421 phone service is available to provide advice or support. This includes advice or support around challenging behaviours. To access this service, you don’t need a referral and it doesn’t matter whether you’re new to Explore, currently on their waitlist or you’ve worked with them previously. The service is available Monday to Friday 9.00 am–5.00 pm. When you phone the 0800 number you will be connected with an administrator who will then book you an appointment with one of the specialists.

If you or anyone you know wants some advice or support over this time here are some further options that might be useful.


Women’s Refuge - 0800REFUGE or 0800 733 843

Shine - 0508 744 633

Alcohol and Drug Helpline - 0800 787 797

Oranga Tamariki call centre - 0508FAMILY

Narcotics Anonymous - 0800 628 632

Alcoholics Anonymous - 0800 229 6757

Lifeline -  0800 543 354 or free text 4357

Youthline - 0800 376 633, text 234, email [email protected] or online chat

Samaritans - 0800 726 666

Outline (LGBT) - 0800 688 5463

Depression Helpline - 0800 111 757

Suicide Prevention Helpline - 0508 828 865

Need to Talk? - Call or text 1737

Healthline for COVID-19 health advice - 0800 358 5453


Work and Income services centres are closed. However, you can apply for assistance via MyMSD or phone the contact centre on 0800 559 009.

If you need support from school, email us at [email protected]


Five Ways